on777 Privacy Policy

2. Information We Collect

When you use the on777 platform, we may collect the following types of information—

a) Information You Provide Directly

• Full name, date of birth (for age verification)
• Email address, contact number
• Username and password used to log in to your account (stored in hashed form)
• Payment information (verified through payment service providers)
• A copy of your national ID or any valid identity document for KYC (Know Your Customer) verification
• Information related to betting preferences and bonus requests

b) Information Collected Automatically

• IP address, browser type and version
• Device model, operating system information
• Login time and session duration logs (log files)
• Gaming history — games played, bets placed, results
• Deposit / withdrawal transaction records
• Data from cookies and similar tracking technologies (see Section 5)

c) Information Received from Third-Party Sources

• Payment confirmations — from KBZPay, Wave Money, AYA Pay and bank transfer service providers
• Risk ratings from fraud prevention service providers
• Information shared by social media platforms if you choose to connect your account with them

3. How We Use Your Information

We use the information we collect only for the following purposes—

1. Account Management — Creating, verifying and maintaining your on777 account
2. Service Delivery — Enabling gameplay, processing deposits and withdrawals, and awarding bonuses
3. Customer Support — Providing assistance via 24/7 Live Chat and email
4. Fraud and Money Laundering Prevention — Conducting KYC / AML (Anti-Money Laundering) checks as required by law
5. Responsible Gaming — Analysing gaming history to identify potentially harmful behaviour
6. Service Improvement — Platform software updates and expanding game offerings
7. Communications — Sending security alerts, policy updates and service announcements (marketing only if you have subscribed)
8. Legal Requirements — Complying with applicable laws, court orders or requests from regulatory authorities

We do not sell your personal information to third parties for any purpose beyond those stated above.

4. Sharing Information with Third Parties

on777 does not sell, rent or trade your personal information. However, we may share information with the following parties when necessary to provide our services—

Payment Service Providers

KBZPay, Wave Money, AYA Pay, and bank transfer service providers may access your payment information to process deposits and withdrawals. They operate under their own privacy policies.

Technology Service Providers

Server hosting, cloud services, and fraud prevention software providers receive only the limited data necessary to deliver their services. They are bound to handle data solely under on777's instructions.

Legal Requirements

We may disclose personal information about relevant parties in response to law enforcement requests, court orders, or applicable legal requirements.

Business Changes

If on777 undergoes a business change (merger, acquisition), you agree that user data may be transferred in accordance with the defined security obligations.

5. Cookies and Tracking Technologies

A cookie is a small data file stored on your device (computer / phone) when you visit a website. on777 uses cookies and similar tracking technologies for the following purposes—

Essential Cookies

The website cannot function properly without these cookies. They cover session management, account login security, and CSRF protection. These cookies cannot be disabled.

Functional Cookies

These remember your language preference, game settings, and login preferences so you do not have to re-enter them every time you play.

Analytics Cookies

These give us visibility into site traffic patterns, which game sections are visited most, and help us identify and fix technical issues quickly. These cookies can be disabled from your browser settings.

How to Control Cookies

In any browser, go to Settings → Privacy → Cookies to delete cookies or block them per site. Note that disabling essential cookies may cause some services to work incorrectly.

6. Data Retention Period

We retain your personal data for as long as your account is active and for any additional period required by law—

• Account Data — retained for a further period after account deletion for financial records and AML compliance purposes
• Financial Records — retained for a minimum number of years as required by law
• Communication Records — customer service logs and conversations are retained for a set period for quality review purposes
• Analytics Data — anonymised data may be retained indefinitely

Once those periods expire, we will securely delete your personal data or convert it to anonymised form.

7. Security Measures

on777 has put in place the following technical and organisational measures to prevent unauthorised access, alteration, disclosure, or destruction of your personal data—

• SSL / TLS Encryption — all data transmitted between the website and your device is encrypted
• Database Encryption — sensitive data is stored in encrypted form in the database
• Access Controls — only staff who need to know specific information are permitted to access it
• Two-Factor Authentication (2FA) — two-step verification is required for internal system access
• Integrity Checks — regular backups are performed to protect against data loss or corruption
• Intrusion Detection — tools are in place to automatically detect and block suspicious activity on the network

Even with these measures, no internet transmission or data storage can be guaranteed to be completely free of vulnerabilities. In the event of a data breach, we commit to acting in accordance with applicable law and notifying affected users promptly.

8. Your Data Rights

on777 respects the following rights you have over your data—

Right of Access

You have the right to ask what data we hold about you and the purpose for which it is being processed.

Right of Rectification

You have the right to request that we correct any inaccurate data we hold about you.

Right of Erasure

You can request deletion of data that no longer needs to be retained by law. Please note that financial records and AML-related data can only be deleted after the required retention period has passed.

Right to Restrict Processing

You can request that we restrict the processing of your data; please note that this may affect our ability to provide services.

Right to Data Portability

You can request a copy of the data we hold about you in a readable format.

Right to Withdraw Consent

You have the right to withdraw consent for marketing communications at any time; this does not affect the continued provision of services.

To exercise any of these rights, please send an email to [email protected]. We will respond within a short period after receiving your request.

9. Minors

on777 services are available to users aged 21 and above only. We do not knowingly collect personal data from anyone under the age of 21.

If you are a parent or guardian of a child under 21 and believe they are using on777, please contact us immediately at [email protected]. We will suspend the account and delete any associated data.

We acknowledge that software protections are not foolproof, and we recommend that parents and guardians monitor their children's internet use.

10. Policy Changes

This policy may be revised from time to time due to changes in law, advances in technology, or expansion of on777 services.

For significant changes, we will display a notice upon accessing the service, and the updated policy will be published on this page immediately. Continued use of the service after any changes will be taken as your acceptance of those changes.

You can find the date of the most recent update to this policy by checking the "Last updated" date shown at the top of this page.

11. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, you can contact the on777 data protection team directly—

• Email: [email protected]
• Live Chat: You can reach us directly via the 24/7 Live Chat on the website

Please note that if you are not satisfied with how on777 handles your data after submitting a request, you may file a complaint with the relevant local data protection authority.